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Provider Portal
In 2021, Aetna Better Health of California (ABHCA) has partnered with Availity to make it easy for you to work with us online.
Please visit Availity's registration process to enroll
Dates to know about Availity
Be on the lookout over the next few months for co-branded emails directly from Availity as new products roll out and training plans are developed. Here are the dates you’ll be able to use certain features of Availity:
- Payer Spaces
Claim Submission Link (through Change HealthCare)
Contact us messaging
Claim status inquiry
Appeals and Grievances
- Grievance submission
- Appeal submission
- Grievance and appeals status
- Grievance submission
1/22/21 Releases
- Panel Roster - Panel Lookup
- Reports
- PDM/ProReports (Provider Deliverables Manager)
- Ambient (business intelligence reporting)
As of 10/26/2021
- EFT Registration
- Claims look up
- Online claim submission
- Prior authorization submission and look up
- Grievance and Appeals submission
- Panel searches
- A new robust prior authorization tool
- Review of Grievance and Appeals cases
- Eligibility and member look up
Q1 2021
- Prior authorization - Submission and Status Lookup
Q2 2021
- Eligibility and Benefits
Q3 2021
- Remit PDF
- Enhanced Panel Roster
- Enhanced G&A Tool
Already using Availity?
Already using Availity?
Just log in with your regular credentials and choose Aetna Better Health from your list of payers. This allows you to start using the portal and all its features. The portal tools inside make all your admin work as easy as possible.
New to Availity?
If you’re new to Availity, you’ll want to register right away. Just click “Register now” to get started. You can get training once you log in.
Learn about Availity portal registration
Need help with registration? Just call Availity at 1-800-282-4548. They can help from 8 AM to 8 PM ET, Monday through Friday (except for holidays).
You can mail your form to us at:
Aetna Better Health® of California
Provider Relations
10260 Meanley Drive
San Diego, CA 92131
