Portal

(coming soon)

Manage all your health plan needs in one place for the secure web portals

Secure web portal (providers)

Aetna Better Health of Ohio Dual Preferred is dedicated to providing great service to our providers and our members. Por esta razón, nuestro portal web, que cumple con las normas de privacidad de HIPAA, está disponible las 24 horas del día. El portal admite las funciones y el ingreso a la información relacionados con: 

  • Prior authorization submission and status inquiry
  • Consultas sobre el estatus de un reclamo
  • Consultas sobre el estatus de elegibilidad
  • Búsqueda de proveedores
  • Member and provider education and outreach materials

Register for the secure web portal.

Ingresar Se abre en una nueva ventana for the secure web portal.

 

My Care/Member Care Information portal

Instantly connect to your patients and their care teams with Member Care Information. This secure, online portal gives Aetna Better Health of Ohio Dual Preferred primary care providers advanced tools to assist with patient care. You get access to:

  • A real-time listing of your patients
  • Patients’ clinical profiles
  • Gaps in care for patients
  • Information on your practice

 

My Care/Member Care (members/providers)

To have access to your patients’ records on Member Care Information, each patient needs to complete a member authorization form (English/Spanish). Once registered, patients also have their own personal care portal, called My Care Information.

  • Register for Member Care (providers)
  • Log in for Member Care (providers)