Aetna Better Health of Virginia HomeAetna Better Health® of Virginia

Find a provider

Important note: The pharmacies in our network are changing. You’ll have to pay the full cost of your medicine if you use a pharmacy that isn’t in our network as of September 1, 2020. To find a pharmacy in our network, go to “Pharmacy providers” below.


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Tell us what you're looking for

Fill out this form to find providers and health care services near you.

Are you looking for COVID-19 testing and vaccines? Pharmacy, dental or vision providers? Just scroll down to "Find local care."



ASAM level

American Society of Addiction Medicine (ASAM) criteria is used to assess and plan services, placement, stay, and transfer/discharge of people with addiction and co-occurring conditions. It helps them find the right provider and treatment plan for their distinct needs.


You'll need to fill out the provider/facility name OR specialty


Provider name

The provider, group or hospital name is self-reported. It’s limited by matching criteria used for credentialing/recredentialing. The health plan validates this information at the time of any change in the provider’s professional standing or every three years

Enter a specialty below.


Specialty

This is any specific area of medicine where a provider focuses a practice. The information is self-reported and limited by the matching criteria used for credentialing/recredentialing. The health plan validates this information at the time of any change in the provider’s professional standing or every three years.

Find local care

You can use these links to find in-network providers and pharmacies near you.

COVID-19 testing and vaccines

Learn more about COVID-19

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Dental care

Find a dental provider

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Health of Virginia

Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of Virginia is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

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Vision Care

Find a vision provider

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Health of Virginia

Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of Virginia is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

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Pharmacies

Find places to get medication

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Health of Virginia

Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of Virginia is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

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Provider directory

We update our printed directory (including the digital version) every month.

You can get a copy of the provider directory by mail. Or get the info you need in a different language or format. Just contact us to learn more. We can also help you find a provider.

Medallion and FAMIS Provider directory (PDF)

CCC Plus Provider directory (PDF)

Our directory includes all types of network providers:

Health care providers

Primary care providers, specialists, mental health providers and family planning providers

Facilities

Hospitals, federally qualified health centers (FQHCs), rural health clinics (RHCs) and long-term care, skilled nursing and mental health facilities

Support providers

Adult day services, assisted living, home-delivered meals, home health agencies and home medical equipment providers

Members and providers

Did you find incorrect info about a provider in one of our directories or inside the search tool? You can help by letting us know.

Members: report incorrect provider info

Providers: update your info

Check a provider’s report card

Do you want to see how well a provider has done at keeping people happy and healthy? The National Committee for Quality Assurance (NCQA) Report Cards measure the performance of providers across the country.

Check a provider’s report card

You're about to leave Aetna Better
Health of Virginia

Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of Virginia is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

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Questions? Just call Member Services:

  • Medallion / FAMIS - 1-800-279-1878 (TTY:711)
  • CCC Plus - 1-855-652-8249 (TTY: 711)

We can help you:

  • Find the provider you’re looking for
  • Find a network provider
  • Find a provider outside our service area
  • Make an appointment
  • Make an appointment using three-way call with the provider

You can also contact us if you find provider info that isn’t correct. Then we can fix it.