Find a provider

Unless otherwise indicated, all providers are West Virginia CHIP providers.


Loading

Tell us what you're looking for

Fill out this form to find providers and health care services near you.

Are you looking for COVID-19 testing and vaccines? Pharmacy, dental, vision or substance use disorder (SUD) treatment providers? Just scroll down to "Find local care."

You'll need to fill out the provider/facility name, specialty OR specialized expertise.

Provider name

The provider, group or hospital name is self reported and limited by the matching criteria used for credentialing/recredentialing, no less than every three years and/or when the health plan is notified of any changes.

Enter the provider's first and last name or the name of the facility.

Specialty

This is any specific area of medicine in which a provider may focus his/her practice. The information is self reported and limited by the matching criteria used for credentialing/recredentialing. The health plan validates this information at the time of any change in the practitioner's professional standing or every three years.

Read more information on specialties (PDF).

Specialized Expertise

This is any specific area of training that the provider may have completed in addition to the requirements of their particular specialty. The information is self-reported. Once this specialized training has been added to a provider’s record it will remain active unless we are requested by the provider to remove it.

Find local care

You can use these links to find in-network providers and pharmacies near you.

COVID-19 testing and vaccines

Learn more about COVID-19

You're about to leave Aetna Better
Health of West Virginia

Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of West Virginia is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

Continue

Dental care

Find a dental provider

You're about to leave Aetna Better
Health of West Virginia

Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of West Virginia is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

Continue

Vision Care

Find a vision provider

You're about to leave Aetna Better
Health of West Virginia

Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of West Virginia is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

Continue

Pharmacies

Find places to get medication

You're about to leave Aetna Better
Health of West Virginia

Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of West Virginia is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

Continue

Substance use disorder (SUD)

Find an SUD treatment provider

You're about to leave Aetna Better
Health of West Virginia

Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of West Virginia is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

Continue

Provider directory

We update our printed directory (including the digital version) every month.

You can get a copy of the provider directory by mail. Or get the info you need in a different language or format. Just call Member Services at 1-888-348-2922 (TTY: 711) to learn more. We can also help you find a provider.

Provider directory (PDF)

Our directory includes all types of network providers:

Health care providers

Primary care providers, specialists, mental health providers and family planning providers

Facilities

Hospitals, federally qualified health centers (FQHCs), rural health clinics (RHCs) and long-term care, skilled nursing and mental health facilities

Support providers

Adult day services, assisted living, home-delivered meals, home health agencies and home medical equipment providers

Members and providers

Did you find incorrect info about a provider in one of our directories or inside the search tool? You can help by letting us know.

Members: Call 1-888-348-2922 (TTY: 711)

Providers: update your info

Check a provider's report card

Do you want to see how well a provider has done at keeping people healthy and happy? The National Committee for Quality Assurance (NCQA) Report Cards measure the performance of providers across the country.

Check a provider's report card

You're about to leave Aetna Better
Health of West Virginia

Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of West Virginia is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

Continue

Questions? Just call 1-888-348-2922 (TTY: 711) if you need help:

  • Finding the provider you're looking for
  • Finding a network provider
  • Finding a provider outside our service area
  • Making an appointment
  • Making an appointment using three-way call with the provider

You can also contact us if you find provider info that isn't correct. Then we can fix it.