Find-Provider
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How to find a provider
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- Enter provider or facility name or select a specialty
- Enter ZIP code, city or state
Do you need a printed copy of our provider directory? If so, please call Member Services 1-855-463-0933 (TTY: 711), 8 AM to 8 PM, seven days a week.
The list of covered drugs and/or pharmacy and provider networks may change throughout the year. We will send you a notice before we make a change that affects you. If you are looking for a specific provider and cannot find them online, or if the provider you are looking for does not appear to be accepting new patients, please call Member Services. We can help.
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Pharmacy providers
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Use the 2024 Pharmacy Search tool or the 2025 Pharmacy search tool to find a pharmacy near you. The pharmacy provider search contains ALL pharmacy providers that are enrolled with Aetna. Please note that the pharmacy provider search may include some clinic pharmacies that will only fill your prescription if you are a patient at their clinic. Also, there may be some pharmacies providing certain specialty medications only. If you have questions, please call us at 1-855-463-0933 (TTY: 711), 8 AM to 8 PM, seven days a week for more information.
Learn more about Long Term Care Pharmacies (LTC) and Home Infusion Pharmacies (HI).
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Dental providers
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Vision Providers
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Standing orders for alternative formats
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If you wish to make a standing request to receive all materials in a language other than English or in an alternate format, you can call Member Services at 1-855-463-0933 (TTY: 711), 8 AM to 8 PM, seven days a week.
*If you have Aetna for your Medicaid benefits make sure you select Aetna Better Health of Virginia (HMO D-SNP) to find the correct providers.
*If you do not have Aetna as your Medicaid provider select the second option.