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Provider search tool

Are you looking for pharmacy, vision or behavioral health care providers? Just scroll down to "Find local care."

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You'll need to fill out the provider/facility name OR specialty.


Enter the provider's first and last name or the name of the facility.


Find local care

You can use these links and phone numbers to find in-network providers and pharmacies near you.

Dental care

Medicaid MMA: Your dental services are covered by the Statewide Medicaid Managed Care (SMMC) program, not by Aetna Better Health®. You can find dental plan contact info on the SMMC website

Florida Healthy Kids: Just call the Florida Healthy Kids Corporation at 1-888-540-KIDS (5437) for details about your dental services.

Vision care

Search for vision providers under "Find a specialty." Choose "optometrist" for vision exams, glasses or contacts. Choose "ophthalmology" for eye diseases or injuries.

Find a pediatric therapy provider

Some examples of pediatric therapy services include:

  • Mental health therapy
  • Physical therapy
  • Occupational therapy
  • Speech therapy

Clinical Health Services can be contacted at: Flpediatrictherapyinquiries@aetna.com

Pharmacies

Find places to get medication

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Find a lab testing provider

Quest Diagnostics

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Labcorp

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Health of Florida

Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of Florida is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

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Provider directory

You can also check your plan’s provider directory for in-network providers. It includes details like their name, address, phone number and qualifications. Want to know more about a provider? You can check the provider search tool or visit the Health Grades website.

You're about to leave Aetna Better
Health of Florida

Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Aetna Better Health of Florida is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

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We update our printed directories (including the digital versions) every month. You can get a copy of the provider directory by mail. Or get the info you need in a different language or format. Just call the Member Services number for your plan to learn more. We can also help you find a provider.

Find your provider directory

Provider directories are grouped by region. Each region is made up of different counties. Not sure which region is yours? Look for your county under your plan name.


Medicaid Managed Medical Assistance (MMA) and Long-Term Care (LTC)


Region D (Formerly Region 6): Hardee, Highlands, Hillsborough, Manatee and Polk


Region E (Formerly Region 7): Brevard, Orange, Osceola and Seminole


Region I (Formerly Region 11): Miami-Dade, Monroe


Florida Healthy Kids (FHK)


Regions 1, 2, 3: Alachua, Bay, Bradford, Calhoun, Citrus, Columbia, Dixie, Escambia, Franklin, Gadsden, Gilchrist, Gulf, Hamilton, Hernando, Holmes, Jackson, Jefferson, Lafayette, Lake, Leon, Levy, Liberty, Madison, Marion, Okaloosa, Putnam, Santa Rosa, Sumter, Suwannee, Taylor, Union, Wakulla, Walton, Washington


Regions 4 & 5: Baker, Clay, Duval, Flagler, Nassau, Saint Johns, Volusia, Pasco, Pinellas


Regions 6 & 7: Hardee, Highlands, Hillsborough, Manatee, Polk, Brevard, Orange, Osceola, Seminole


Region 8 & 9: Charlotte, Collier, Desoto, Glades, Hendry, Lee, Sarasota, Indian River, Martin, Okeechobee, Palm Beach, Saint Lucie


Region 10: Broward


Region 11: Miami-Dade, Monroe

Find your directory







More info

Health care providers

Primary care providers, specialists, mental health providers and family planning providers


Facilities

Hospitals, federally qualified health centers (FQHCs), rural health clinics (RHCs) and long-term care, skilled nursing and mental health facilities


Support providers

Adult day services, assisted living, home-delivered meals, home health agencies and home medical equipment providers

We understand that some providers are statewide providers. They are key providers to all managed care plans in Florida. They’re known as essential providers. They include:


  • Faculty plans of Florida medical schools
  • Regional perinatal intensive care centers
  • Hospitals licensed as specialty children’s hospitals
  • Florida cancer hospitals that meet the criteria
  • Accredited and integrated systems serving medically complex children

You have a right to get the care you need when you need it. So we set time frames for how soon your provider should see you. Here’s how long it should take:


  • Urgent care visit – within a day
  • Sick care visit – within one week
  • Routine wellness visit – within one month

Questions? Just call Member Services:


  • Medicaid Managed Medical Assistance (MMA): 1-800-441-5501 (TTY: 711)
  • Long-Term Care (LTC): 1-844-645-7371 (TTY: 711)
  • Florida Healthy Kids (FHK): 1-844-528-5815 (TTY: 711)

We can help you:


  • Find the provider you’re looking for
  • Find a network provider
  • Find a provider outside our service area
  • Make an appointment
  • Make an appointment using three-way call with the provider

Tell us about incorrect info


Did you find info about a provider that’s wrong in a directory or inside the search tool? You can help by letting us know. Members: Just call Member Services.


Providers: Update your info