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General provider resources
- Provider rebrand update letter (PDF)
- Provider migration frequently asked questions (FAQs) (PDF)
- Divestiture provider letter (PDF)
- Divestiture provider FAQs (PDF)
- Provider notification: member ID cards (PDF)
- TurningPoint provider notification (PDF)
- Provider forum deck (PDF)
- Provider orientation deck (PDF)
- Prior auth training and video (PDF)
- Correct payer ID claims submission (PDF)
- Paper claims submission and check run notification (PDF)
- Changes to encounter clinic billing requirement (PDF)
- Notification on MLR reporting (PDF)
Historical IlliniCare Health Claims Bulletins
2018 Bulletins
- 2.15.18 3-day payment window policy update (PDF)
- 3.2.18 Patient credit file issue (PDF)
- 3.12.18 Patient credit file audit in proces (PDF)
- 3.15.18 Supportive living T2033 (PDF)
- 3.28.18 Incorrect processing of long term care claims (PDF)
- 4.3.18 Homemaker hourly rate system upgrade (PDF)
- 4.5.18 BH claims denial error (PDF)
- 4.24.18 FQHC and RHC non-reimbursable locations (PDF)
- 5.31.18 Code load claim denials (PDF)
- 6.12.18 Vaccination reimbursement discrepancy (PDF)
- 6.29.18 Incorrect APL denials (PDF)
- 8.29.18 Assistant surgeon minutes (PDF)
- 11.15.18 Incorrect missing modifier 26 (PDF)
- 12.5.18 Erroneous denial on DUAL (PDF)
- 12.11.18 Reminder taxonomy codes required (PDF)
- 12.19.18 99211 VFC membership claims payment (PDF)
2019 BULLETINS
- 3.20.19 CMHC and BHC claim submissions (PDF)
- 3.20.19 EXkK bulletin (PDF)
- 4.18.19 MLTSS denial allocation upgrades (PDF)
- 6.1.19 Providers register IMPACT (PDF)
- 6.25.19 Reconsideration submission policy change (PDF)
- 6.25.19 Reconsideration submission policy change (PDF)
- 6.27.19 Medical records reconsideration submission (PDF)
- 7.15.19 Multiple ambulance trips (PDF)
- 8.9.19 CPT codes updated on prior auth tool (PDF)
- 9.18.19 LTC payment delays (PDF)