Contact us
Find contact info for ${provider_department_name} or other information you may need.
Getting started
Here are some helpful provider links if you’re new to our network.
Find tools and resources, including education on cultural competency and health equity.
You can submit claims through our secure Provider Portal or by mailing a claim form to us.
Learn how to request PA and find information on criteria, forms, timelines and referrals.
You can find your provider manual, forms and all the other materials you need right here.
About us
About us
Aetna Better Health® of West Virginia is part of Aetna® and the CVS Health® family, one of our nation’s leading health care organizations. We’ve been serving people who use Medicaid benefits for over 30 years — from kids, adults and seniors to people with disabilities or other serious health issues.
Our national experience helps us do a lot of great work in your community, where you live, work and play. And we’re proud to be your neighbor, working alongside you to make ${state_name} a great state. Members can get the care they need to be as healthy as possible. And they can do it all close to home.
Visit the Aetna Better Health website to learn more.
Need help or have questions? We’re here for you
Find more info
Questions? Ask your Provider Relations network consultant (PDF) for answers.
