Join our network

At Aetna Better Health of Ohio, we invest in our provider partners. We make sure you have the right tools, resources, and information to provide our members with the highest-quality care. 

Our Provider Experience staff works with you to understand your practice and meet your needs, whether you are a primary care provider or provide home- and community-based services. There are many great reasons to join our strong provider network, including: 

• Competitive compensation
• Timely and efficient claims processing   
• Ongoing support and learning opportunities  
• Advanced technology that can help you enhance patient care

To join the Aetna Better Health of Ohio MyCare network, please contact us at AetnaDualsContracting@AETNA.com.

All providers are required to have an active Medicaid ID number. If you do not have a Medicaid ID number please visit the Ohio Department of Medicaid's application portal.  

If you are already a Medicaid Provider, as a reminder, providers must update their information through the Provider Network Management (PNM), which will then update their information with Aetna Better Health of Ohio.

Updating through PNM will ensure claim payments, provider directories, and network adequacy measurements are not negatively impacted. Further information can be found on the Ohio’s PNM page and provider can log in here.

Unenrolled Providers with an Out of Network Contract

Please be advised that, except for waiver providers, Aetna may execute a temporary 120 calendar day network provider agreement pending the outcome of the ODM screening, enrollment, and revalidation process. If a provider is not enrolling with ODM because they are operating under an out-of-network contract, or when the provider applicant does not identify with a provider type that is available on the web application, Aetna must complete the form specified by ODM and submit the form to ODM for screening and enrollment. Click here to view the application.