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Are you trying to contact us about any of these services?
Find out how to submit and check the status of claims.
Learn how to create an account to check eligibility, benefits and more.
Find your provider manual and forms.
You can also contact us by:
You can email us.
Phone
You can call Provider Relations at 1-855-300-5528 (TTY: 711).
Fax
You can fax us toll-free at 1-855-454-5584.
You can send a letter to:
Aetna Better Health of Kentucky
9900 Corporate Campus Drive
Suite 1000
Louisville, KY 40223