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Welcome providers

At Aetna Better Health® of Kentucky, we’re changing the way people get Medicaid coverage. On this page, you’ll find resources for physicians, administrators and health care professionals who are part of our network. 

Would you like to become a network provider?

Join our network

What’s new?

Stay up to date with our latest provider news.

See notices and newsletters

Supporting Kentucky Youth (SKY) program 


We’re proud to serve all youth in Kentucky's child welfare and juvenile justice systems. We’re here to help members, and those who support them, with the tools they need to be successful. 


Learn more about SKY

Getting started

Here are some helpful provider links if you’re new to our network.

About us

About us

Aetna Better Health of Kentucky is part of Aetna®, one of the nation's leading health care providers and a part of the CVS Health® family. We have over 30 years of experience serving Medicaid populations, including children, adults and people with disabilities or other serious health conditions. 


We bring our national experience to your communities. We understand how important it is to get care close to home. We are proud to be members of your communities, living and working here in Kentucky. You can go to the Aetna Better Health website to learn more.


Helpful links 



Grievances and appeals

Learn more about filing a grievance or an appeal. 


Learn more about how to submit and check the status of claims.

Prior authorization (PA)

Learn how to request PA.

Need help or have questions? We’ve got your back

Get connected

Find contact info.

Contact us

We’re here for you

Questions? Your Network Relations manager can help. 

Find your network relations manager (PDF)

Accredited Health plan NCQA
Accredited Health equity NCQA

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