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Getting started
When you join our network, we’ll provide an initial orientation. After that, you’ll have ongoing training and education with:
Periodic provider newsletters and bulletins with updates and reminders
Routine visits to your office for provider-focused education
Individual or group training sessions on topics like:
Claims coding
Appointment availability standards
Member benefits
Website and Provider Portal navigation
You can check the quick reference guide for answers to many of your questions. Or you can call us at 1-855-242-0802 (TTY: 711).
Helpful training links
ADHD Provider education
ADHD provider toolkit Instructions
Health equity
Everyone should have a fair and just opportunity to be as healthy as they can be. Learn more about health equity and the obstacles and solutions to this goal on our health equity page.
Trauma-informed care
Trauma-informed care responds to the impact of trauma through recognition and understanding. We take our members’ safety and ability to make their own choices seriously. Want to learn more? Just watch this video about trauma-informed care. Or visit the Center of Excellence for Integrated Health Solutions (CoE) website.
Trauma-informed care tool kit
You can find webinars, educational materials and other helpful training resources on the Provider Portal. You can also find helpful resources that can help you with provider fatigue and burnout.
Visit the Provider Portal page
Behavioral health training
You can find more info about training on the provider behavioral health page.
Healthcare Effectiveness Data and Information Set (HEDIS®) training
You can find more info about training on the HEDIS provider page.
Opioids training
The American Society of Addiction Medicine provides an eight-hour online training course: Treatment of Opioid Use Disorder.
Fluoride Varnish Provider Training
Fluoride Varnish Provider Video
Providers should complete the survey at the end of the training.
HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).