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Manage all your health plan needs in one place for the secure web portals

Secure web portal (providers)

Aetna Better Health℠ Premier Plan is dedicated to providing great service to our providers and our members. That's why our HIPAA-compliant web portal is available 24 hours a day. The portal supports the functions and access to information related to: 

  • Prior authorization submission and status inquiry
  • Claim status inquiry
  • Eligibility status inquiry
  • Provider search
  • Member and provider education and outreach materials

Visit our Portal page.

Member Information portal

Instantly connect to your patients and their care teams with Member Care Information. This secure, online portal gives Aetna Better Health Premier Plan primary care providers advanced tools to assist with patient care. You get access to:

  • A real-time listing of your patients
  • Patients’ clinical profiles
  • Gaps in care for patients
  • Information on your practice

 Member (members/providers)

To have access to your patients’ records on Member Care Information, each patient needs to complete a member authorization form. Once registered, patients also have their own personal care portal, called 

  • Register for Member Care (providers)
  • Login for Member Care (providers)

For more information, contact Provider Services at 1-855-676-5772.