Contact Us
Aetna Better Health℠ Premier Plan contact info
We have made it easy for you to contact us regarding your questions or concerns. Listed below are important addresses and phone numbers.
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General Inquires
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Aetna Better Health Premier Plan (Medicare-Medicaid):PhoneMember Services1-855-676-577224 hours a day, 7 days a weekAetna Better Health Premier Plan (Medicare-Medicaid)Mail7400 W. Campus RdNew Albany, OH 43054
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Support
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Aetna Better Health Premier Members7400 W. Campus RdNew Albany, OH 43054Toll Free: 1-855-676-5772 (TTY: 711)24-Hour Nurse Line / Linea de Enfermeras de 24 horas:1-855-676-5772 (TTY: 711)ProvidersAetna Better Health Premier Plan (Medicare-Medicaid)Claims DepartmentP.O. Box 66215Phoenix, AZ 85082-6215Toll Free: 1-866-314-3784
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Transportation
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For Members requesting transportation, please contact MTM at 1-855-676-5772, Option 6.
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Fraud and Abuse
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Fraud and Abuse
1-866-806-7020
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Clinical Staff
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MEDICARE-MEDICAID (Duals)
Aetna Better Health Premier Plan - Call Member Services and ask to be connected to a nurse at 1-855-676-5772 (TTY: 711), 24 hours a day, 7 days a week. The call is free.
We value your opinion. Do you have questions or suggestions?
Just call us at 1-855-676-5772 (TTY: 711) or use this electronic form to let us know what's on your mind.
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