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Welcome providers

We’re a state-contracted health plan that offers NJ FamilyCare services statewide. As a network provider, you get lots of benefits, from ongoing support and training to timely claims processing and competitive compensation. Together, we can improve health care access and quality. Check out the resources on this page to learn more. Would you like to become a network provider?

Join our network

Getting started

Here are some helpful provider links if you’re new to our network.

About us

About us

Aetna Better Health of New Jersey is part of Aetna®, one of the nation's leading health care providers and a part of the CVS Health® family. We have over 30 years of experience serving Medicaid populations, including children, adults and people with disabilities or other serious health conditions.


We bring our national experience to your communities. We understand how important it is to get care close to home. We’re proud to be members of your communities, living and working here in New Jersey.


Visit the Aetna Better Health website to learn more.


Helpful links 



Member benefits

Get an overview of coverage for members. 

Prior authorization (PA)

Learn how to request PA.


Learn more about how to submit and check the status of claims.

Grievances and appeals

Learn more about filing a grievance or an appeal. 

Need help or have questions? We’re here for you

Get connected

Find contact info.

Contact us

Find more info

Questions? Your Network Relations manager can help. 

Find your Network Relations manager (PDF)

Accredited Health equity NCQA
Accredited Health plan NCQA

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