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    Pharmacy
    information

    OhioRISE covers medications your doctor gives you in the office to treat mental health and substance use disorders. All other pharmacy services and benefits are provided through Gainwell Technologies. 

     

    Gainwell Technologies

    Learn more about your pharmacy benefits

    Have questions about what’s covered or how to get prior authorization? 

     

    Call Gainwell at 833-491-0344 (TTY: 833-655-2437) 24/7, except on the Christmas and Thanksgiving holidays. You can also visit Gainwell’s website to learn more.

    Find a pharmacy

    You can find a list of pharmacies near you on the Gainwell website.

    Find a medication

    Want to make sure a medication is covered? Check the preferred drug list (PDL).

     

    Questions about your other health benefits?

    If you are not a member of an MCO, contact the Ohio Medicaid Consumer Hotline to learn more. Just call 1-800-324-8680. You can get help Monday through Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 5 p.m.     

    Still have questions?

    Contact your care coordinator, or call Member Services at 1-833-711-0773 (TTY: 711) from 7 a.m. to 8 p.m., Monday through Friday.

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