Medical emergencies
If you have a medical emergency, dial 911.
American Association of Poison Control Centers 1-800-222-1222
Emergency Care
Emergency care is for a life-threating Medical or Dental situation or injury that a reasonable person would seek care right away to avoid severe harm. Here are some examples of emergencies:
| Convulsions |
Broken bones |
| Uncontrollable bleeding | Loss of consciousness (fainting or blackout) |
| Chest pain |
Jaw fracture or dislocation |
| High fever |
Tooth abscess with severe swelling |
| Serious breathing problems |
Knife or gunshot wounds |
If you believe you have an emergency, call 911 or go to the emergency room. You do not need an approval from Aetna Better Health or your doctor before getting emergency care. You can go to any hospital. Be sure to follow up with your doctor to make sure you get the right follow-up care and services.