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Provider communications

Stay up to date on the latest provider news and helpful information.

2024

This section reports all current and closed system issues that have resulted in claims payment errors.

 

Take note:

 

  • Issues are listed from newest to oldest from when they were identified.
  • Each issue contains a summary and an expected resolution date.
  • The report is updated monthly.

 

March 2024 CPSE (PDF)

 

February 2024 CPSE (PDF)

 

January 2024 CPSE (PDF)

2022

Links coming soon

This section reports all current and closed system issues that have resulted in claims payment errors.

 

Take note:

 

  • Issues are listed from newest to oldest from when they were identified.
  • Each issue contains a summary and an expected resolution date.
  • The report is updated monthly.

 

CPSE report December (PDF)

 

CPSE report November (PDF)

 

CPSE report October (PDF)

 

CPSE Report September (PDF)

 

Questions? Just call Provider Relations at 1-833-711-0773 (TTY: 711). You can get help 7 a.m. to 8 p.m. Eastern Time, Monday through Friday.

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