Member Benefits

Do you have questions about Aetna Better Health? Contact Aetna Better Health Member Services at 1-855-676-5772 (TTY: 711), 24 hours a day, seven days a week. The call is free.

Looking for a Medicare-Medicaid plan?

As an Aetna Better HealthSM Premier Plan member, you get benefits to help you be healthier.

It is a MI Health Link (Medicare-Medicaid) health plan for those who are 21 or older who qualify for both Medicare and Medicaid. This is also called “dually eligible.” We offer a full range of services, plus extra benefits to help you lead a healthier life.

You’ll have a care team that will work with you to make sure you get the care you need. You’ll also have a case manager who will coordinate all your services and help you with health care decisions.

Aetna Better Health Premier Plan is pleased to now offer home visits to our members. Your care coordinator will talk to you about the visits during your scheduled appointments. You can also request a home visit by contacting your care coordinator.

Our members must live in one of these counties:

  • Region 4: Barry, Berrien, Branch, Calhoun, Cass, Kalamazoo, St. Joseph or Van Buren County
  • Region 7: Wayne County
  • Region 9: Macomb County

Starting in 2023,  for regions 4 and 9, behavioral health assistance can be accessed through Aetna Better Health's member services. Contact Aetna Better Health Member Services at 1-855-676-5772 (TTY: 711), 24 hours a day, seven days a week. The call is free.

Learn more about MI Health Link.

If you have questions about enrollment or disenrollment in MI Health Link, please call Michigan ENROLLS toll-free at 1-800-975-7630. Persons with hearing and speech disabilities may call the TTY number at 1-888-263-5897.

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National Coverage Determination Member Notification

The Centers for Medicare & Medicaid Services (CMS) sometimes change the coverage rules that apply to an item or service covered under Medicare and through your health plan that provides Medicare benefits. When these rules are changed, CMS issues a National Coverage Determination (NCD) and we are required to notify you of this information.

An NCD tells us:

  • What rule is changing
  • If Medicare will pay for an item or service
  • What item or service is covered

What does this mean to me?

We want you to be aware of any new NCDs that may affect your coverage. But new rules do not affect all members.

CMS has issued NCDs that apply to the following items/services:

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This is an accordion control.The folowings tab will be activated by enter or space bar.
This is an accordion control.The folowings tab will be activated by enter or space bar.