Looking for a Medicare-Medicaid plan?
As an Aetna Better HealthSM Premier Plan member, you get benefits to help you be healthier.
It is a MI Health Link (Medicare-Medicaid) health plan for those who are 21 or older who qualify for both Medicare and Medicaid. This is also called “dually eligible.” We offer a full range of services, plus extra benefits to help you lead a healthier life.
You’ll have a care team that will work with you to make sure you get the care you need. You’ll also have a case manager who will coordinate all your services and help you with health care decisions.
Aetna Better Health Premier Plan is pleased to now offer home visits to our members. Your care coordinator will talk to you about the visits during your scheduled appointments. You can also request a home visit by contacting your care coordinator.
Our members must live in one of these counties:
Starting in 2023, for regions 4 and 9, behavioral health assistance can be accessed through Aetna Better Health's member services. Contact Aetna Better Health Member Services at 1-855-676-5772 (TTY: 711), 24 hours a day, seven days a week. The call is free.
Learn more about MI Health Link.
If you have questions about enrollment or disenrollment in MI Health Link, please call Michigan ENROLLS toll-free at 1-800-975-7630. Persons with hearing and speech disabilities may call the TTY number at 1-888-263-5897.
Over-the-Counter (OTC) Wallet
Members enrolled in this plan will get a $60 Over-the-Counter (OTC) Wallet benefit amount (allowance) each month. It can be used to purchase approved OTC health and wellness products like allergy medicine, pain relievers, first aid supplies, and more.
Allowance will be available on the first day of each month and expires at the end of each month. Any unused amounts will not rollover.
Extra Supports Wallet
Members who have a qualifying chronic condition may also be eligible to receive a $50 Extra Supports Wallet benefit amount (allowance) each month. It can be used to help pay for certain everyday expenses including healthy foods and utilities.
Allowance will be available on the first day of each month and expires at the end of each month. Any unused amounts will not rollover.
Members will receive a card in the mail with instructions on how to activate and use it.
If you have any questions about the Extra Benefits Card, call 1-844-428-8147 (TTY:711). 8 AM - 8PM local time, 7 days a week, excluding federal holidays. Online at CVS.com/Aetna
Members can call Member Services at 1-855-676-5772, (TTY:711) for further information.
As a member of Aetna Better Health℠ Premier Plan, you have your own care manager as part of our care management program. Your care manager can help you find the right care and services. Your care manager will contact you soon after you are enrolled with us.
Your care manager will work with you, your doctors and other providers to make sure you receive the care and services that work best for you. The goal is to build a treatment plan to help you live a healthier life. Your care manager will meet with you by phone or where you live as often as needed.
Your care manager can help you with your health care needs. Below are examples of things that your care manager can help you with:
If you want to discuss your health care needs and questions with your care manager, call Member Services. Ask to speak to your care manager. Your care manager is there for you.
Extra support to care for you
We offer our disease management programs to our members who have chronic (ongoing) conditions. These include illnesses like asthma, diabetes, lung disease or heart disease issue.
What is a disease management program?
These programs provide education and outreach to you based on your medical needs. The goal is to help you be healthier and get quality care. If you choose to be part of our program, we work with your doctor to create a plan for your care. This plan will include goals that will help you and your doctor track your results. We’ll also provide education to you about how to stay well.
We have disease management programs for:
Your care manager can give you the help you need. We will also connect you with other resources to help you manage your condition.
If you want to know more about our disease management programs, talk to your care manager. Or call Member Services and ask to speak with your case manager.
Behavioral health services are available to you through your local Pre-Paid Inpatient Health Plan (PIHP) provider network. If you receive services through the PIHP, you will continue to receive them according to your plan of care.
Medically necessary services include:
See your PIHP member handbook for complete details. Or call Member Services at 1-855-676-5772 (TTY: 711).
Contact the 24-Hour Behavioral Health Crisis Line for any of the following reasons
If you are experiencing a life or death emergency, please call 911 or go to the nearest hospital.
24-Hour Behavioral Health Crisis Lines & Community Behavioral Health Centers
Region 4
(Barry, Berrien, Branch, Calhoun, Cass, Kalamazoo, St. Joseph, Van Buren counties) Southwest Michigan Behavioral Health
Region 7
(Wayne County) Detroit Wayne Mental Health Authority
Region 9
(Macomb County) Macomb County Mental Health
Aetna Better Health℠ Premier Plan can help you get a ride to and from doctor visits. You can also get a ride to your local pharmacy after a doctor visit. You may also apply for gas reimbursement to and from office visits.
If you need a ride, or would like help with gas costs, please call us at 1-855-676-5772 (TTY: 711) three days before your appointment. That gives us time to arrange this for you. If your need is urgent, we may authorize help without a three-day notice. For urgent care matters, let us know when you call to schedule a ride.
Aetna Better Health Premier Plan offers unlimited access to a registered nurse health line, 24 hours a day, 7 days a week, year round.
Feel good knowing that our Aetna Better HealthSM Premier Plan dental benefits cover:
See your Member Handbook for a complete list of dental benefits.
Aetna Better Health℠ Premier Plan offers the following vision services:
Questions? Just ask your care manager or call Member Services.
For adults aged 21 and older, the plan pays for evaluation and fitting for a hearing aid twice per year and pays for a hearing aid once every five years. Referral and authorization are required.
We cover 6 routine foot care visits per year.
We offer our members a membership to SilverSneakers®.
Our members have access to:
Plus, online resources
Members have a $60 monthly allowance to buy OTC items. Funds do not roll over. Members can buy items with their OTC benefit in three ways:
Click here to view the OTC Catalog (Coming soon).
For more information about the benefit, call Member Services at 1-855-676-5772 (TTY: 711), 24 hours a day, 7 days a week.
If you do not already have an OTC prepaid debit card, you can call 1-833-838-1307 (TTY: 711) to request one.
You are eligible for 42 additional smoking cessation counseling sessions each year. This is in addition to sessions that Medicare covers. Talk to your care coordinator or health care provider.
Eligible members can get Lifeline cell service PLUS an Android™ Smartphone at NO COST!
Lifeline service includes:*
EXTRA Aetna Better Health of Michigan Benefits:
Aetna Better Health Premier Plan members who are interested in the Lifeline federal free cell phone program will contact our Lifeline vendor. You just complete an application. Once you qualify and sign up with our vendor, the vendor will let us know.
Aetna Better Health Premier Plan members receive:
Already have Lifeline? It’s easy to switch to Assurance Wireless today!
For more information on how to contact our vendor, call Member Services at 1- 855-676-5772 (TTY: 711), 24 hours a day, 7 days a week.
The plan offers 20 home-delivered nutritional meals after an in-patient hospitalization.
Members with specific chronic conditions have access to an Extra Benefits Card. This card can be used to pay for utilities, rent or healthy foods. The benefits mentioned are a part of special supplemental program for the chronically ill. Not all members qualify.
Click here to view the Grocery Catalog
The Centers for Medicare & Medicaid Services (CMS) sometimes change the coverage rules that apply to an item or service covered under Medicare and through your health plan that provides Medicare benefits. When these rules are changed, CMS issues a National Coverage Determination (NCD) and we are required to notify you of this information.
An NCD tells us:
What does this mean to me?
We want you to be aware of any new NCDs that may affect your coverage. But new rules do not affect all members.
CMS has issued NCDs that apply to the following items/services:
Effective for claims with dates of service on or after September 30, 2024, Medicare covers these services without cost-sharing (for example, deductibles or co-pays under Part B) to decrease an individual's risk of acquiring HIV:
Medicare covers HIV prevention services, including PrEP, for people with Medicare at increased risk of acquiring HIV. Physicians and health care practitioners assessing the individual’s history determine if an individual is at increased risk for HIV. To be eligible for counseling, individuals must be competent and alert at the time you provide the counseling.
Some people with Medicare may have previously gotten PrEP for HIV drug coverage through Part D and paid a deductible and coinsurance or copayments. As of September 30, 2024, Part B covers these drugs. If an individual currently has HIV and uses antiretroviral drugs to treat HIV, Part D will continue to cover these drugs, even though these may be the same drugs that are used for HIV PrEP.
Effective for claims with dates of service on and after March 6, 2024, contractors shall be aware that Medicare is expanding coverage for allogeneic hematopoietic stem cell transplant using bone marrow, peripheral blood or umbilical cord blood stem cell products for Medicare patients with myelodysplastic syndromes who have prognostic risk scores of:
≥ 1.5 (Intermediate-2 or high) using the International Prognostic Scoring System (IPSS), or
≥ 4.5 (high or very high) using the International Prognostic Scoring System - Revised (IPSS-R), or
≥ 0.5 (high or very high) using the Molecular International Prognostic Scoring System (IPSS-M).
In addition, coverage of all other indications for stem cell transplantation not otherwise specified will be made by local Medicare Administrative Contractors under section 1862(a)(1)(A) of the Act.
This summarizes CMS Transmittal 12781 NCD 110.23
Effective for services performed on or after March 6, 2024, allogeneic hematopoietic stem cell transplant using bone marrow, peripheral blood or umbilical cord blood stem cell products for Medicare patients with myelodysplastic syndromes who have prognostic risk scores of:
For these patients, the evidence demonstrates that the treatment is reasonable and necessary under section 1862(a)(1)(A) of the Social Security Act (the Act). Coverage of all other indications for stem cell transplantation not otherwise specified above as covered or non-covered will be made by local Medicare Administrative Contractors under section 1862(a)(1)(A).
This summarizes CMS Transmittal 12627 NCD 110.23
Effective or claims with dates of service on or after October 11, 2023, the Centers for Medicare & Medicaid Services (CMS) issued a National Coverage Determination (NCD) of 20.7. Percutaneous Transluminal Angioplasty (PTA) of the Carotid Artery Concurrent with Stenting. The updated NCD covers PTA of the carotid artery concurrent with stenting with the placement of an FDA-approved carotid stent with an FDA-approved or cleared embolic protection device, for Medicare beneficiaries with symptomatic carotid artery stenosis ≥50%, and asymptomatic carotid artery stenosis ≥70%. The NCD also sets forth requirements regarding neurological assessments, imaging, shared decision making, and retains institutional and physician standards. It removes the requirement that facilities that perform CAS procedures must be approved by CMS. Additionally, CMS revised section D of NCD 20.7 to allow MACs to make reasonable and necessary determinations under section 1862(a)(1)(A) for any other beneficiary seeking coverage for PTA of the carotid artery concurrent with stenting.
This summarizes CMS Transmittal 12571 NCD20.7
Effective October 13, 2023, the Centers for Medicare and Medicaid (CMS) removed NCD 220.6.20 from Publication 100-03, the National Coverage Determination (NCD) Manual. This ended coverage with evidence development (CED) for positron emission tomography (PET) beta amyloid imaging and permitting Medicare coverage determinations for PET beta amyloid imaging to be made by the Medicare Administrative Contractors under section 1862(a)(1)(A) of the Social Security Act.
Effective for items on or after May 16, 2023, power seat elevation equipment is reasonable and necessary for individuals using complex rehabilitative power-driven wheelchairs, when the following conditions are met.
This summarizes CMS Transmittal 12183 (NCD 280.16)
Effective for services performed on or after September 26, 2022, the Centers for Medicare and Medicaid expanded coverage for treatment of bilateral pre- or post-linguistic, sensorineural, moderate-to-profound hearing loss in individuals who demonstrate limited benefit from amplification. Limited benefit from amplification is defined by test scores of less than or equal to 60% correct in the best-aided listening condition on recorded tests of open-set sentence cognition. The policy also provides coverage of cochlear implants when performed in the context of FDA-approved category B investigational device exemption clinical trials or as a routine cost in clinical trials under section 310.1 of the National Coverage Determination (NCD) Manual titled Routine Costs in Clinical Trials.
This summarizes CMS Transmittal 11875 (NCD 50.3)
Effective January 1, 2023, the Centers for Medicare and Medicaid removed the NCD for Ambulatory EEG Monitoring. In absence of an NCD, coverage determinations will be made by the Medicare Administrative Contractors.
Sections affected: Refer to CMS Publication 100-03, NCD Manual, Chapter 1, part 2, section 160.22
This summarizes CMS Transmittal 11824 (NCD 160.22)
Effective for claims with dates of service on or after January 1, 2023, contractors shall be aware that NCD 210.3 Colorectal Cancer Screening Tests has been revised to reduce the minimum age limitation from 50 to 45 years and older for Fecal Occult Blood Tests (FOBT), Multi-target Stool DNA (sDNA) Tests and Blood-based Biomarker Tests. There is also no frequency limitations when the screening coloscopy follows a positive result from a stool-based test.
This summarizes CMS Transmittal 11824 (NCD 210.3)
Effective April 7, 2022, the Centers for Medicare & Medicaid Services (CMS) covers Food and Drug Administration (FDA) approved monoclonal antibodies directed against amyloid for the treatment of AD when furnished in accordance with Section B under coverage with evidence development (CED) for patients who have a clinical diagnosis of mild cognitive impairment (MCI) due to AD or mild AD dementia, both with confirmed presence of amyloid beta pathology consistent with AD.
This summarizes CMS Transmittal 11692 NCD 200.3
Effective February 10, 2022, CMS expanded Medicare eligibility for screening for lung cancer with LDCT to closely align with the United States Preventive Services Task Force's recommendation. CMS is lowering the minimum age for screening from 55 to 50 years and reducing the smoking history from at least 30 pack-years to at least 20 pack-years.
This summarizes CMS Transmittal 11388 (NCD 210.14)
CMS is revising NCD 240.2, Home Use of Oxygen, to nationally expand patient access to oxygen and oxygen equipment in the home. The revised NCD also identifies circumstances of non-coverage of home oxygen and oxygen equipment.
In addition, CMS is removing NCD 240.2.2, ending coverage with evidence development for home use of oxygen to treat cluster headache, and allowing the coverage determinations regarding the use of home oxygen and oxygen equipment for patients with cluster headaches.
Effective January 1, 2022
Medicare removed two National Coverage Determinations (NCD's):
NCD 180.2 Enteral/Parenteral Nutritional Therapy
NCD 220.6 Positron Emission Tomography (PET) Scans
CMS also made coverage updates to the Pulmonary Rehabilitation (PR), Cardiac Rehabilitation (CR), and Intensive Cardiac Rehabilitation (ICR) policies resulting from changes specified in the calendar year 2022 Physician Fee Schedule (PFS) final rule published on November 19, 2021.
This summarizes CMS Transmittal R11272NCD
For services performed on or after April 13, 2021, Medicare will cover autologous Platelet-Rich Plasma (PRP) for the treatment of chronic, nonhealing diabetic wounds. Coverage is up to 20 weeks when prepared by devices whose FDA-cleared indications include the management of exuding, cutaneous wounds, such as diabetic ulcers.
This summarizes CMS Transmittal R10981NCD. (NCD 270.3)
Transcatheter Edge-to-Edge Repair (TEER) of the mitral valve (previously named Transcatheter Mitral Valve Repair (TMVR) is used in the treatment of mitral regurgitation (MR). TEER approximates the anterior and posterior mitral valve leaflets by grasping them with a clipping device in an approach similar to a treatment developed in cardiac surgery called the Alfieri stitch.
Effective January 19, 2021, Medicare expanded coverage of mitral valve TEER procedures for the treatment of functional mitral regurgitation (MR) and maintained coverage of TEER for the treatment of degenerative MR through coverage with evidence development (CED) and with mandatory registry participation.
This summarizes CMS Transmittal R10985NCD. (NCD 20.33)
Effective with dates of service on or after 12/01/2020
Medicare covers left ventricular assist devices (LVADs) if they are FDA approved for short-term (e.g., bridge-to-recovery and bridge-to-heart transplant) or long-term (e.g., destination therapy) mechanical circulatory support for heart failure patients who meet the following criteria:
OR have a Cardiac Index (CI) < 2.2 L/min/m2, while not on inotropes and meet one of the following:
This summarizes CMS Transmittal R10837 (NCD 20.9.1)
Revised 8/2/2021
This affects services given on or after January 1, 2021
These sections will be removed from Pub. 100-03, Medicare National Coverage Determinations (NCD) Manual. The Centers for Medicare & Medicaid Services determined that no national coverage determination is appropriate at this time. In the absence of an NCD, coverage determinations will be made by the Medicare Administrative Contractors under 1862(a)(1)(A) of the Social Security Act.
This doesn’t mean the services aren't covered. We’ll still review services that are reasonable and necessary for your diagnosis or condition.
Sections affected:
Coverage determinations will fall under NCD 220.6 Positron Emission Tomography (PET) Scans
This summarizes CMS Transmittal 10927
Effective with dates of service on or after January 19, 2021
CMS covers a blood-based biomarker test as part of a colorectal cancer screening test once every 3 years for when performed in a Clinical Laboratory Improvement Act (CLIA)-certified laboratory, and ordered by a treating physician and when all of the following requirements are met:
The patient is:
The blood-based biomarker screening test must have all of the following:
This summarizes CMS Transmittal 10818 (NCD 210.3)
This affects services given on or after August 7, 2019
Centers for Medicare and Medicaid Services (CMS) has issued National Coverage Determinations (NCD’s) that affect coverage for treatment. The recent NCD changes are as follows:
Effective for claims with dates of service on and after August 7, 2019.
CMS will cover autologous treatment for cancer with T-cells expressing at least one CAR when administered at healthcare facilities enrolled in the FDA Risk Evaluation and Mitigation Strategies (REMS) and meets specified FDA conditions.
If you think you qualify, speak with your physician.
This summarizes CMS transmittal R10454NCD
Effective for dates of service on or after August 7, 2019, Medicare covers autologous treatment for cancer with T-cells expressing at least one chimeric antigen receptor (CAR) when:
(CAR) T-cell therapy is not covered when the use is for a non-FDA-approved autologous T-cells expressing at least one CAR and the requirements listed above are not met.
This summarizes CMS Transmittal 10796 (NCD 110.24)
This affects services given on or after January 21, 2020
Centers for Medicare and Medicaid Services (CMS) has issued National Coverage Determinations (NCD’s) that affect coverage for treatment. The recent NCD changes are as follows:
This NCD expands coverage for acupuncture services specifically targeted for chronic low back pain. Medicare determined it will cover acupuncture for cLBP up to 12 visits in 90 days. These services will only be covered by Medicare if cLBP:
If you think you qualify, speak with your physician.
This summarizes CMS transmittal R10128NCD
This affects services given on or after March 16, 2018
The Centers for Medicare & Medicaid Services (CMS) reviewed the evidence for laboratory diagnostic tests using NGS in patients with cancer. They determined that some tests could improve health outcomes for Medicare beneficiaries with advanced cancer. Testing will be covered for beneficiaries with:
The test must be ordered by the treating physician, performed in a Clinical Laboratory Improvement Amendments (CLIA)-certified laboratory, and have all of the following requirements met:
This summarizes CMS transmittal R210NCD
This affects services given on or after April 10, 2018
Medicare will allow for coverage of MRI for beneficiaries under certain conditions with any of the following: implanted pacemaker, implantable cardioverter defibrillator (ICD), cardiac resynchronization therapy pacemaker (CRT-P), or cardiac resynchronization therapy defibrillator (CRT-D).
If you think you qualify, speak with your physician.
This summarizes CMS transmittal R208NCD
This affects services given on or after December 7, 2017.
Centers for Medicare and Medicaid Services (CMS) has issued National Coverage Determinations (NCD’s) that affect coverage for treatment done as part of special studies (Coverage with Evidence Development/CED, Medicare approved studies). These changes only apply to members involved in the special studies. The recent NCD changes are as follows:
These services will only be covered by Medicare if they are provided in a Medicare-approved clinical study under Coverage with Evidence Development (CED.)
If you think you qualify, speak with your physician.
This summarizes CMS transmittal R196NCD.
This affects services given on or after April 3, 2017.
Local Medicare administrators will decide if they'll cover topical oxygen for the treatment of chronic non-healing wounds.
This summarizes CMS transmittal R203NCD.
This affects services given on or after January 18, 2017
Centers for Medicare and Medicaid Services (CMS) has issued National Coverage Determinations (NCD’s) that affect coverage for treatment done as part of special studies (Coverage with Evidence Development/CED, Medicare approved studies). These changes only apply to members involved in the special studies. The recent NCD changes are as follows:
Medicare will cover placement of a “leadless pacemaker” if you are enrolled in a special approved clinical study. A leadless pacemaker is placed without the need for a device pocket and insertion of a pacing lead which are parts of traditional pacing systems. You should speak with your doctor if you think you qualify to be a participant in an approved clinical study to receive this device.”
This summarizes CMS transmittal R201NCD
This affects services given on or after August 30, 2016
Centers for Medicare and Medicaid Services (CMS) recently released a notice in response to public questions around gender reassignment surgeries. This notice restates that there are no national CMS coverage guidelines for this service. Coverage decisions for this type of surgery are made by your local Plan, according to your benefits and your Plan’s medical necessity guidelines. If you have any questions about your coverage for this type of surgery, please contact Member Services at number on your Member ID.
This summarizes CMS transmittal R194NCD
This affects services given on or after February 8, 2016
Centers for Medicare and Medicaid Services (CMS) has issued National Coverage Determinations (NCD’s) that affect coverage for treatment done as part of special studies (Coverage with Evidence Development/CED, Medicare approved studies). These changes only apply to members involved in the special studies. The recent NCD changes are as follows:
You meet all the other specified conditions of the Medicare approved study. These services will only be covered by Medicare if they are provided in a Medicare-approved clinical study under Coverage with Evidence Development (CED.)
If you think you qualify, speak with your physician.
This summarizes CMS transmittal R192NCD
This affects services given on or after January 27, 2016
Centers for Medicare and Medicaid Services (CMS) has issued National Coverage Determinations (NCD’s) that affect coverage for treatment done as part of special studies (Coverage with Evidence Development/CED, Medicare approved studies). These changes only apply to members involved in the special studies. The recent NCD changes are as follows:
This NCD expands coverage for donor HSCT items and services. These services will only be covered by Medicare if they are provided in a Medicare-approved clinical study under Coverage with Evidence Development (CED.). When bone marrow or peripheral blood stem cell transplantation is covered, all required steps are included in coverage. If you think you qualify, speak with your physician.
This summarizes CMS transmittal R191NCD
This affects services given on or after October 9, 2014
Cologuard is a test that is performed on a stool sample to check for colon cancer. You no longer need authorization from your health plan before you have this test done.
This summarizes CMS transmittal R183NCD
This is effective for services on or after May 25, 2017.
The Centers for Medicare and Medicaid Services (CMS) issued an NCD to cover SET for beneficiaries with intermittent claudication (IC) for the treatment of symptomatic PAD.
SET involves the use of intermittent walking exercise, which alternates periods of walking to moderate-to-maximum claudication, with rest. SET has been recommended as the initial treatment for patients suffering from IC, the most common symptom experienced by people with PAD.
The SET program must:
This summarizes CMS transmittal R206NCD.
To save yourself extra costs, you should make sure your services are covered by your health plan. You also need to receive services from facilities and/or providers in the Aetna Better Health℠ Premier Plan network. The only times you can see providers that are not in our network is when you need to visit or use:
We provide services in only certain regions in Michigan. When you are out of our service area, you are only covered for emergency services. If you are out of the service area and need non-emergency services, call your PCP or Member Services.
Out-of-network and emergency care
Except in certain cases, like emergencies, you can’t visit a care provider outside of our network. Our network providers are listed in our directory. These providers have agreed to charge less for many services. If you don’t use in-network providers, you may be responsible for these charges.
If you have questions about this, call Member Services toll-free at 1-855-676-5772 (TTY: 711), 24 hours a day, 7 days a week. You also can use the Find a Provider search tool.
How do I know if it’s an emergency?
For more information about emergency care, please review your member handbook. You can also call your PCP. Or, call 1-855-676-5772 (TTY: 711) and select the option for our 24-hour Nurse Advice Line.