Member Materials

Want to understand the details of your health plan? Review the documents below. These documents go over your health plan, and show what’s covered and what’s not. Plus, they also explain our care management and pharmacy programs. They also give you information about how to file grievances and appeals and find a doctor.

Aetna Better Health Premier Plan members can request a hard copy of the Provider & Pharmacy Directory by calling Member Services at 1-855-676-5772 (TTY: 711) 24 hours a day, 7 days a week.

The List of Covered Drugs and/or pharmacy and provider networks may change throughout the year. We will send you a notice before we make a change that affects you.

You can also get member materials in other languages. We provide these materials at no cost. Please call Member Services at 1-855-676-5772 (TTY: 711).

2025 Member Materials: Annual Notice of Change

Summary of Benefits

Member Handbook

List of Covered Drugs

Aviso Anual de Cambios (Annual Notice of Change Spanish)

Resumen de Beneficios (Summary of Benefits, Spanish)

Manual del Miembro

Lista de Medicamentos Cubiertos/Formulario (List of Covered Drugs, Spanish)
2024 Member Materials: Annual Notice of Change

Summary of Benefits

Member Handbook

List of Covered Drugs

Prior Authorization criteria

Provider and Pharmacy Directory

Aviso Anual de Cambios (Annual Notice of Change Spanish)

Resumen de Beneficios (Summary of Benefits, Spanish)

Manual del Miembro

Lista de Medicamentos Cubiertos/Formulario (List of Covered Drugs, Spanish)

Step Therapy criteria