As a Medicare beneficiary, you have the right to certain prescription drug benefits. Medicare prescription drug benefits are also known as Part D. These benefits can help you pay for prescription drugs.
This section provides information about the prescription drug benefits that Aetna Better Health Premier Plan covers, including specialty drugs. This section also lets you know about coverage limitations that may apply to some drugs. You can also learn more about our Medication Therapy Management Program and low-income subsidy. The List of Covered Drugs and/or pharmacy and provider networks may change throughout the year. We will send you a notice before we make a change that affects you.
The List of Covered Drugs and/or pharmacy and provider networks may change throughout the year. We will send you a notice before we make a change that affects you.
Prescription drugs are often an important part of your health care. For your peace of mind, it helps to know that a drug you take is paid for. You can find out by reading our formulary. A formulary is a list of drugs we cover and any costs you may have to pay.
If you need a drug that is not on the List of Covered Drugs (formulary), your prescriber must provide a statement that says you have tried the formulary medications and they did not work for you, or a medical reason why you cannot try the formulary medications.
Your Aetna Better Health Premier Plan formulary is below. If you have any questions about a drug that is not listed, please call Member Services at 1-855-676-5772 (TTY: 711), 24 hours a day, seven days a week. The call is free.
A formulary is a list of drugs that Aetna Better Health Premier Plan covers. It’s sometimes called a List of Drugs. We consulted with a team of health care providers to develop the formulary. It includes prescription therapies we believe are a necessary part of a quality treatment program.
We generally cover the drugs in our formulary as long as:
View the List of Covered Drugs
2024 Aetna Better Health Premier Plan Prescription Drug Search tool
2025 Aetna Better Health Premier Plan Prescription Drug Search tool
You can get this information for free in other languages. Call 1-855-676-5776, (TTY: 711), 24 hours a day, seven days a week. The call is free. And you can contact us for the most recent list of drugs at 1-855-676-5776 (TTY: 711), 24 hours a day, seven days a week.
Contact us for the most recent list of drugs at 1-855-676-5776 (TTY: 711), 24 hours a day, seven days a week.
When you change health plans, you may find you now have different benefits. You also may have different drug coverage. We want to make your transition easy for you.
If you join our plan and find out we don’t cover a prescription drug you’ve been taking, let us know. You may be on drugs that aren't on our drug list or covered with added requirements or limits.
Talk with your doctor
Your doctor can help you decide if you should switch to a covered drug or request a drug exception. It may help to share your formulary with your doctor. In the meantime, we may cover a temporary supply of your drug in certain cases during your first 90 days. You may be able to get at least a one-time fill of a 30-day (or less, as prescribed, up to a 30-day supply) supply of that drug at retail pharmacy.
This gives you a chance to work with your doctor to find a new treatment plan and avoid disruption. This process is called Prescription Drug Transition Policy/Transition of Coverage (TOC). Learn about how the prescription drug transition policy works.
After your 30-day transition supply, we won't pay for these drugs unless you get approval for a drug exception.
If you have questions or would like more information about our transition policy, please call Member Services toll-free at 1-855-676-5772 (TTY: 711), 24 hours a day, seven days a week.
Can you ask for an exception to cover your drug?
Yes. You can ask AETNA BETTER HEALTH PREMIER PLAN to make an exception to cover a drug that is not on the Drug List. You can also ask us to change the rules on your drug.
For example, AETNA BETTER HEALTH PREMIER PLAN may limit the amount of a drug we will cover. If your drug has a limit, you can ask us to change the limit and cover more.
Other examples: You can ask us to drop step therapy restrictions or prior approval requirements.
How long does it take to get an exception?
First, we must receive a statement from your prescriber supporting your request for an exception. After we receive the statement, we will give you a decision on your exception request within 72 hours.
If you or your prescriber think your health may be harmed if you have to wait 72 hours for a decision, you can ask for an expedited exception. This is a faster decision. If your prescriber supports your request, we will give you a decision within 24 hours of receiving your prescriber’s supporting statement.
How can you ask for an exception?
To ask for an exception, call Member Services at 1-855-676-5772 (TTY: 711), 24 hours a day, and seven days a week. A Member Services representative will work with you and your provider to help you ask for an exception.
Medication Therapy Management Program
The Aetna Better Health Premier Plan Medication Therapy Management (MTM) Program is all about you and your health. The MTM Program helps you get the most out of your medications by:
Who qualifies for the MTM Program?
You will be enrolled in the Aetna Better Health Premier Plan MTM Program if you meet one of the following:
Your participation in the MTM Program is voluntary and does not affect your coverage. This is not a plan benefit and is open only to those who qualify. There is no extra cost to you for the MTM Program.
How will I know if I qualify for the MTM Program?
If you qualify, we will mail you a letter. You may also receive a call to set up your one-on-one medication review.
What services are included in the MTM Program?
In the MTM Program, you will receive the following services from a health care provider:
What is a comprehensive medication review?
The comprehensive medication review is completed with a health care provider in person or over the phone. This review is a discussion that includes all your medications:
This review usually takes 20 minutes or less to complete. During the review, you may ask any questions about your medications or health conditions. The health care provider may offer ways to help you manage your health and get the most out of your medications. If more information is needed, the health care provider may contact your prescriber.
After your review, you will receive a summary of what was discussed. The summary will include the following:
and your prescriber to discuss during your next visit.
during your review. You can keep this list and share it with your prescribers
and/or caregivers.
Who will contact me about completing the review?
You may receive a call from a pharmacy where you recently filled one or more of your prescriptions. You can choose to complete the review in person or over the phone.
A health care provider may also call you to complete your review over the phone. When they call, you can schedule your review at a time that is best for you.
Why is this review important?
Different prescribers may write prescriptions for you without knowing all the medications you take. For that reason, the MTM Program health care provider will:
How do I benefit from talking with a health care provider?
By completing the medication review with a health care provider, you will:
What is a targeted medication review?
The targeted medication review is completed by a health care provider who reviews your medications at least once every three months. With this review, we mail, fax, or call your prescriber with suggestions about prescription drugs that may be safer or work better for you. As always, your prescriber will decide whether to consider our suggestions. Your prescription drugs will not change unless you and your prescriber decide to change them. We may also contact you by mail or phone with suggestions about your medications.
How can I get more information about the MTM Program?
Please contact us if you would like more information about the Aetna Better Health Premier Plan MTM Program or if you do not want to participate. Our number is 1-855-676-5772, 24 hours a day, 7 days a week. (TTY users, call 711).
How do I safely dispose of medications I don’t need?
The Aetna Better Health Premier Plan MTM Program is dedicated to providing you with information about safe medication disposal. Medications that are safe for you may not be safe for someone else. Unneeded medications should be disposed of as soon as possible. You can discard your unneeded medications through a local safe disposal program or at home for some medications.
A drug take back site is the best way to safely dispose of medications. To find drug take back sites near you, visit the website below and enter your location:
https://apps2.deadiversion.usdoj.gov/pubdispsearch/spring/main?execution=e2s1
Some pharmacies and police stations offer on-site drop-off boxes, mail-back programs, and other ways for safe disposal. Call your pharmacy or local police department (non-emergency number) for disposal options near you.
Medications may be mailed to authorized sites using approved packages. Information on mail-back sites can be found at www.deatakeback.com
You can safely dispose of many medications through the trash or by flushing them down the toilet. Visit the following website first to learn what medications are safe to dispose of at home:
https://www.hhs.gov/opioids/prevention/safely-dispose-drugs/index.html
Steps for medication disposal in the trash:
Medication Therapy Management Program
The Aetna Better Health Premier Plan Medication Therapy Management (MTM) Program is all about you and your health. The MTM Program helps you get the most out of your medications by:
Who qualifies for the MTM Program?
You will be enrolled in the Aetna Better Health Premier Plan MTM Program if you meet one of the following:
Your participation in the MTM Program is voluntary and does not affect your coverage. This is not a plan benefit and is open only to those who qualify. There is no extra cost to you for the MTM Program.
How will I know if I qualify for the MTM Program?
If you qualify, we will mail you a letter. You may also receive a call to set up your one-on-one medication review.
What services are included in the MTM Program?
In the MTM Program, you will receive the following services from a health care provider:
What is a comprehensive medication review?
The comprehensive medication review is completed with a health care provider in person or over the phone. This review is a discussion that includes all your medications:
This review usually takes 20 minutes or less to complete. During the review, you may ask any questions about your medications or health conditions. The health care provider may offer ways to help you manage your health and get the most out of your medications. If more information is needed, the health care provider may contact your prescriber.
After your review, you will receive a summary of what was discussed. The summary will include the following:
Who will contact me about completing the review?
You may receive a call from a pharmacy where you recently filled one or more of your prescriptions. You can choose to complete the review in person or over the phone.
A health care provider may also call you to complete your review over the phone. When they call, you can schedule your review at a time that is best for you.
Why is this review important?
Different prescribers may write prescriptions for you without knowing all the medications you take. For that reason, the MTM Program health care provider will:
How do I benefit from talking with a health care provider?
By completing the medication review with a health care provider, you will:
What is a targeted medication review?
The targeted medication review is completed by a health care provider who reviews your medications at least once every three months. With this review, we mail, fax, or call your prescriber with suggestions about prescription drugs that may be safer or work better for you. As always, your prescriber will decide whether to consider our suggestions. Your prescription drugs will not change unless you and your prescriber decide to change them. We may also contact you by mail or phone with suggestions about your medications.
How can I get more information about the MTM Program?
Please contact us if you would like more information about the Aetna Better Health Premier Plan MTM Program or if you do not want to participate. Our number is 1-855-676-5772, 24 hours a day, 7 days a week. (TTY users, call 711.)
How do I safely dispose of medications I don’t need?
The Aetna Better Health Premier Plan MTM Program is dedicated to providing you with information about safe medication disposal. Medications that are safe for you may not be safe for someone else. Unneeded medications should be disposed of as soon as possible. You can discard your unneeded medications through a local safe disposal program or at home for some medications.
A drug take back site is the best way to safely dispose of medications. To find drug take back sites near you, visit the website below and enter your location:
https://apps2.deadiversion.usdoj.gov/pubdispsearch/spring/main?execution=e2s1
Some pharmacies and police stations offer on-site drop-off boxes, mail-back programs, and other ways for safe disposal. Call your pharmacy or local police department (non-emergency number) for disposal options near you.
Medications may be mailed to authorized sites using approved packages. Information on mail-back sites can be found at www.deatakeback.com
You can safely dispose of many medications through the trash or by flushing them down the toilet. Visit the following website first to learn what medications are safe to dispose of at home:
https://www.hhs.gov/opioids/prevention/safely-dispose-drugs/index.html
Steps for medication disposal in the trash:
Safe Use of Opioid Pain Medication – Information for Medicare Part D Patients
Prescription opioid pain medications—like oxycodone (OxyContin®), hydrocodone (Vicodin®), morphine, and codeine—can help treat pain after surgery or after an injury, but they carry serious risks, like addiction, overdose, and death. These risks increase with the higher the dose you take, or the longer you use these pain medications, even if you take them as prescribed. Your risks also increase if you take certain other medications, like benzodiazepines (commonly used for anxiety and sleep), or get opioids from many doctors and pharmacies.
Medicare is dedicated to helping you use prescription opioid pain medications more safely, and is introducing new policies for opioid prescriptions in the Medicare Part D prescription drug program beginning in January 2019.
Safety reviews when opioid prescriptions are filled at the pharmacy
Your Medicare drug plan and pharmacist will do safety reviews of your opioid pain medications when you fill a prescription. These reviews are especially important if you have more than one doctor who prescribes these drugs. In some cases, the Medicare drug plan or pharmacist may need to first talk to your doctor.
Your drug plan or pharmacist may do a safety review for:
If your pharmacy can’t fill your prescription as written, including the full amount on the prescription, the pharmacist will give you a notice explaining how you or your doctor can contact the plan to ask for a coverage decision. If your health requires it, you can ask the plan for a fast coverage decision. You may also ask your plan for an exception to its rules before you go to the pharmacy, so you’ll know if your plan will cover the medication.
Drug Management Programs (DMPs)
Starting January 1, 2019, some Medicare drug plans (Part D) will have a DMP. If you get opioids from multiple doctors or pharmacies, your plan may talk with your doctors to make sure you need these medications and that you’re using them safely.
If your Medicare drug plan decides your use of prescription opioids and benzodiazepines isn’t safe, the plan may limit your coverage of these drugs. For example, under its DMP your plan may require you to get these medications only from certain doctors or pharmacies to better coordinate your health care.
Before your Medicare drug plan places you in its DMP, it will notify you by letter. You’ll be able to tell the plan which doctors or pharmacies you prefer to use to get your prescription opioids and benzodiazepines. After you’ve had the opportunity to respond, if your plan decides to limit your coverage for these medications, it will send you another letter confirming its decision. You and your doctor can appeal if you disagree with your plan’s decision or think the plan made a mistake. The second letter will tell you how to contact your plan to make an appeal.
Note: The safety reviews and DMPs should not apply to you if you have cancer, get hospice, palliative, or end-of-life care, or if you live in a long-term care facility.
Talk with your doctor
Talk with your doctor about all your pain treatment options including whether taking an opioid medication is right for you. There might be other medications you can take or other things you can do to help manage your pain with less risk. What works best can be different for each patient. Treatment decisions to start, stop or reduce prescription opioids are individualized and should be made by you and your doctor. For more information on safe and effective pain management, visit CDC.gov/drugoverdose/patients.
Additional Resources
Contact your Medicare drug plan for additional information. You can find contact information in your member materials or on your membership card.
Other resources include:
For more information on what Medicare covers and drug coverage rules, visit Medicare.gov. You can also call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.
Aetna Better Health of Michigan requires you (or your physician) to get prior authorization for some drugs. This means that you need to get approval from Aetna Better Health of Michigan before you fill your prescriptions. If you don’t, Aetna Better Health of Michigan may not cover the drug. View the Prior Authorization Criteria.
Download the Prior Authorization Form
Download the Hospice Part D exception form
Visit the 2024 Prescription Drug Search Tool or the 2025 Prescription Drug Search Tool or contact us for the most recent list of drugs at 1-855-676-5772 (TTY: 711), 24 hours a day, seven days a week.
Non-formulary Requests:
If you need a drug that is not on the List of Covered Drugs (formulary), your prescriber must provide a statement that says you have tried the formulary medications and they did not work for you, or a medical reason why you cannot try the formulary medications.
Find out if your medicine is covered
A formulary is a list of drugs covered by Aetna Better Health Premier Plan. It also is sometimes called a prescription drug list. Aetna Better Health Premier Plan consulted with team of health care providers to develop the formulary. It includes prescription therapies believed to be a necessary part of a quality treatment program.
Aetna Better Health Premier Plan generally covers the drugs listed in our formulary as long as the drug is medically necessary, the prescription is filled at an Aetna Better Health Premier Plan network pharmacy, and other plan rules are followed. View the Formulary List
View the 2024 Prescription Drug Search Tool or the 2025 Prescription Drug Search Tool
If there is a limit on the amount of drug covered and you need a higher quantity than what is covered your prescriber must provide a statement that says:
Contact us for the most recent list of drugs at 1-855-676-5776 (TTY: 711), 24 hours a day, seven days a week.
Sometimes we need you to first try certain drugs to treat your medical condition before we cover another drug for that same condition. For example, if Drug A and Drug B both treat your medical condition, we may not cover Drug B unless you try Drug A first. If Drug A doesn’t work, we then cover Drug B. View the Step Therapy Criteria.
Visit the online formulary tool or contact us for the most recent list of drugs at 1‑855-676-5772 (TTY: 711) , 24 hours a day, seven days a week.
View your Aetna Better Health Premier 2024 Pharmacy locator tool or the 2025 Pharmacy locator tool
Call us toll-free for the most recent list of drugs at 1-855-676-5772 (TTY: 711), 24 hours a day, seven days a week.
For certain kinds of drugs, you can use the plan’s network mail-order services. Generally, the drugs available through mail order are drugs that you take on a regular basis. These are often for a chronic or long-term medical condition. The drugs that are not available through the plan’s mail-order service are marked as “non-maintenance” drugs in our Drug List.
Our plan’s mail-order service requires you to order a 90-day supply.
Download the Prescription Drug Mail Order form here. To get order forms and information about filling your prescriptions by mail, call Member Services at 1-855-676-5772 (TTY: 711). Representatives are on call 24 hours a day, 7 days a week. You can request a mail-order form or you can register online with CVS Caremark. Once registered, you will be able to order refills, renew your prescription and check the status of your order.
Ask your doctor to write a new prescription(s) for up to the maximum mail order day supply. Please be advised that our mail order pharmacy will call you to obtain consent before shipping or delivering any prescriptions you do not personally initiate.
Fill out the order form completely, including your member ID#, your doctor's name, medications you are taking and any allergies, illnesses or medical conditions you may have.
Mail the order form and the prescription(s) to:
CVS Caremark
PO Box 2110
Pittsburgh, PA 15230-2110
When you order prescription drugs through the network mail-order pharmacy service, you must order no more than a 90-day supply of the drug. Generally, it takes CVS Caremark up to 21 days to process your order and ship it to you. However, please allow up to 21 days for the initial mail order fill.
If a mail order is delayed 21 days or more, the pharmacy will contact you about the delay. If they don’t contact you, and you haven’t received your order in time, you can call CVS Caremark Customer Care toll-free at 1-800-552-8159 (TTY 1-800-231-4403). They will process a replacement order. You should receive this quickly.
An Indian Health Service/Tribal/Urban Indian Health (I/T/U) Pharmacy means a pharmacy operated by the Indian Health Service, an Indian tribe or tribal organization, or an urban Indian organization, all of which are defined in Section 4 of the Indian Health Care Improvement Act, 25 U.S.C. 1603.
To get information about filling your prescriptions at an IHS/ITU Pharmacy please call Aetna Better Health Premier Plan Member Services at 1-855-676-5772 (TTY: 711), 24 hours a day, seven days a week.
LTC pharmacies are included in the network. These pharmacies offer pharmacy services to patients that are housed in a type of group home like a Nursing home or Rehabilitation center. Generally all LTC pharmacies are in network. LTC pharmacies will fill prescription orders written by medical staff in the group home and deliver the medication directly to the medical staff who will distribute the medication to the members. Generally, each group home will have one or two LTC pharmacies that supply most of the pharmacy services to all of the members residing in the facility.
To get information about filling your prescriptions at an LTC Pharmacy please call Aetna Better Health Premier Plan Member Services at 1-855-676-5772 (TTY: 711), 24 hours a day, seven days a week.
Home infusion pharmacies are included in the network. These pharmacies supply drugs that may need to be given to you by an intravenous route or other non-oral routes, such as intramuscular injections, in your home.
To get information about filling your prescriptions at a Home Infusion Pharmacy please call Aetna Better Health Premier Plan Member Services at 1-855-676-5772 (TTY: 711), 24 hours a day, seven days a week.