News & Notices
Be in the know
How can I help my patient complete their renewal?
If your patient is unable to complete their renewal by paper or online, or they are at risk of missing their renewal deadline, they can complete and/or submit their renewal using the following options:
- Online: beneficiaries who are head of household for their case and registered with MI Bridges can choose to complete their eligibility renewal online. Information about renewing online is included on the eligibility renewal packet.
- Fax: the eligibility renewal packet can be faxed to 517-346-9888.
- Phone: beneficiaries can complete a renewal by phone through the Phone Renewal Help Line at 833-599-6444, TTY 866-501-5656. The call may take 30 minutes or more and other program benefits (such as food assistance) cannot be renewed through this help line.
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Letters to Providers
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Provider Letter - Updated_PN MI CXT New Policies 7.2023
Listeria Warning (Medicare-Medicaid)
Provider Letter - AETNA MI DUALS _PROVIDER COMMUNICATION_July 2023 PUR_APPROVED POLICIES
Provider Letter - AETNA MI MEDICAID _PROVIDER COMMUNICATION_July 2023 PUR_APPROVED POLICIES
Provider Letter - MI MCAID J0598 PN
Provider Letter - MI MCAID CPT 92229 PN
Precertification Optimization July Update
Provider Letter - ABH of MI Code Removal Provider Notification
Provider Letter - ABH of MI COVID monovalent non covered
Provider Letter - 2023 MI_P4Q_Incentive_Program_v3
Duals-Covid Non-Covered Services
Provider Letter - PN QB 3734 20230518 Aetna MI Medicaid NPP Mtg 20230130_Provider Communication
Provider Letter - PN QB 3734 20230518 Aetna MI Duals NPP Mtg 20230130_Provider Communication
Provider Bulletin No 213 - MOP HP Provider Notification Code Additions Template
Provider Letter - Redetermination poster board - Michigan_TalkingPoints
COVID-19 PHE Unwinding Liberalizations
Precertification Optimization 06/30/2023
Dual Plan Clinical Payment, Coding and Policy Changes - Genetic Testing, Effective 06/01/2023
Provider Letter - Genetics Testing Policy Plus - Letterhead Template
Dual Plan Clinical Payment, Coding and Policy Changes, eff. 3/1/2023
Medicaid Clinical Payment, Coding and Policy Changes, eff. 3/1/2023
Provider Letter - Duals NPP Meeting
Provider Letter - Medicaid NPP Meeting
Important Behavioral Health services change for MCCMH and SWMBH regions
Prior Authorization Waiver Notification
Southwest Michigan Behavioral Health Program Ending
MMP/Duals Precertification Optimization removal
MI Assistance Request on the Quality Management and Utilization Management Committees
Precertification Optimization Notice 3rd Update
Medicaid Precertification Optimization
MMP/Duals Precertification Optimization Add
Provider Notification - Duals - Precertification Optimization
Nursing Facility Claim Submission Update
New P.O. Box Address and Vendor for Paper Claim and Claim Correspondence – Effective 11/15/2021
Change of Claims Mailing Address
IMPART Alliance Infection Control Training
Upgrades to the Provider Portal
Prior Authorization Fax Numbers for Providers
Provider Letter - Web Access introduction Letter
Provider Letter - Secured File Transfer Protocol (sFTP) Information Request
Billing for COVID-19 vaccination and Monoclonal Antibody infusion treatment
COVID-19 VACCINE INFORMATION FOR PROVIDERS
CMS NEWS: CMS Takes Action to Protect Integrity of COVID-19 Testing
COVID-19 Update Effective May 31st, 2020: Prior Authorization/Pre-Certification/Admissions Protocol
COVID-19 Update Effective May 7, 2020: Prior Authorization/Pre-Certification/Admissions Protocol
Provider Notification for Sterilization Codes
Medicaid Evita Provider Letter
Eviti Recommended Provider Notice Letter
COVID-19 Update 04/14/2020: Prior Authorization/Pre-Certification/Admissions Protocol
Dispute Appeal Grievance Processes (Aetna Better Health of Michigan)
Dispute Appeal Grievance Processes (Aetna Better Health Premier Plan)
Provider Letter - Quest Diagnostic letter
Provider Letter - Provider Evaluation and Management (EM) coding Letter
Provider Letter - MI HRA Fax Blast
Provider Letter - Final Prior Auth letter
Provider Notice of PHQ9 and SBIRT Tool and Information
CHAMPS provider enrollment outreach letter
Novermber 2017 Provider Webinar invitation
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Provider Bulletins
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Check here frequently for the latest news and communication from Aetna Better Health of Michigan, the Department of Community Health and more.
Provider Bulletins
Provider Bulletin No 212 - Availity Resources for Providers
Provider Bulletin No 211 - Provider Enrollment Revalidation Start Date Guidance Provider fax blast
MI Pay-for-Quality (P4Q) 2023 Incentive Program
Provider Bulletin No 210 - Sickle Cell Warriors - FY22 Provider fax blast
Provider Bulletin - MI_P4Q_2022 Incentive Program
Provider Bulletin No 209 - MI Call to Action
Provider Bulletin No 208 - Attending Provider Billing
Provider Bulletin No 207 - New Policy Updates - Clinical Payment Coding and Policy Changes
Provider Bulletin No 206 - Meeting our Members' Language Needs
Provider Bulletin No 205 - Prior Auth Fax Number
Provider Bulletin No 204 - Change in Prior Authorization process for OB Ultrasounds
Provider Bulletin No 203 - New Transportation Provider
Provider Bulletin No 202 FINAL - ABH of MI Member Support in Pandemic
Provider Bulletin No 200 - ABH Shutdown Retraction
Provider Bulletin No 199 - Prior Auth Update Ordering Practitioner
Provider Bulletin No 198 SNIP Level editing
Provider Bulletin No 197 Updated Availity Flyer
Provider Bulletin 195 - Availity Flyer
Provider Bulletin no. 194 - GIC Availity
Provider Bulletin No 191 - Letter PA for Hep C
Provider Bulletin No 190 - Post COVID Provider Survey Remediated
HEDIS 2020 - 2019 Quality report - Duals
HEDIS 2020 - 2019 Quality report - Medicaid
Provider Bulletin No 189 - Aetna Mental Health Services - BCS
Provider Bulletin No 188 - ABH MI Prior Authorization Requirements
Provider Bulletin No 187 - ABH of MI Letter
Provider Bulletin No 186 - MI SNF Liberalization Status - ABH MI Admission statement
Provider Bulletin No 180 - Office Location Change
Provider Bulletin No 178 - AET One Call NEMT
Provider Bulletin No 177 - SNF Grants
Provider Bulletin No 176 - Provider Relief Extended 9.3.2020
Provider Bulletin No 172 Attachment - MI P4Q 2020 Incentive Program
Provider Bulletin No 170 - Provider Notification for 2020 Code Changes from PA Y to PA N
Provider Bulletin No 167 - G and A Change of Address
Provider Bulletin No 167 - Non Par Appeal Form
Provider Bulletin No 167 - Dispute Form 6-2019
Provider Bulletin No 166 - PA Change J3145
Provider Bulletin No 165-Change in PA Requirements S2900 2019
Provider Bulletin No 164- Payment Integrity Project
Provider Bulletin No 162 - ABH Emergency Room Facility Claims Bulletin
Provider Bulletin 159 - Additional Copies of Remittance Advice
Provider Bulletin 158 - PA Codes 2019 Updates
Provider Bulletin No. 157 - Medicaid Participating Pharmacies
Provider Bulletin No 154 - HRA
Provider Bulletin No 153 - Prior Authorization Requirements
Provider Bulletin No. 148 - Health Risk Assessment
Provider Bulletin No. 149 - Nursing Home Bulletin
Provider Bulletin No. 150 - Prior Authorization
Provider Bulletin No. 151 CHAMPS enrollment
Provider Bulletin No. 152 - Cotiviti Overpayment Letter
Bulletin No. 141 Preauthorization List
Bulletin No. 142A Satisfaction Survey Letter
Bulletin No. 142 Satisfaction Survey Results
Bulletin No. 143 DentaQuest Dental Program
Bulletin No. 144 Medicaid MiChild