Bienvenido a Aetna Better Health of Maryland

Thank you for choosing Aetna Better Health of Maryland for your health coverage

Our focus is on helping you be healthy. Siempre que tenga alguna pregunta solo llame a nuestro Departamento de Servicios para Miembros. We’re here 24 hours a day, 7 days a week at 1-866-827-2710, TTY 711. You can also contact Member Services through our Aetna Better Health mobile app or through the secure member portal.

Member Services can help you:

  • Choose or change a Primary Care Provider (PCP)
  • Learn about all the services you have covered under managed care
  • Work together with your PCP to keep well
  • Know your rights and responsibilities as an Aetna Better Health of Maryland member
  • Learn about services in your area, and get help when you need it
  • Solve any questions or problems you may have with your care
  • Find your PCP’s office locations and office hours and make appointments
  • Understand our fraud and abuse policies and report any fraud and abuse you find 

Join our Member Advisory Board and be a voice in your community

We value your ideas and suggestions to change and improve our service to you. Do you have an idea you’d like to share with us? If so, we invite you to call Member Services anytime at 1-866-827-2710, TTY 711.

Your ideas could be helpful to all our members. We have a group made up of our members and their caregivers, who share the same goals as you. This group is our Member Advisory Board (MAB). They meet during the year to review member materials and member feedback, as well as look at changes and new programs. They let us know how we can improve our services.

We're always looking for members to help us find better ways to do things. You're welcome to join our Member Advisory Board.

Application for the MAB.

If you’re interested in joining, call Member Services at 1-866-827-2710, TTY 711.