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Start with your Member Portal
You can sign up online or call us at 1-888-348-2922 (TTY: 711). We’re here for you 24 hours a day, 7 days a week. Be sure to have your member ID and email address ready.
Benefits at your fingertips
Benefits at your fingertips
You can do a lot inside your Member Portal. Just log in. Then, you can:
See your member ID card or ask for a new one
Change your primary care provider (PCP)
Update your contact info
Find forms and materials
See your health history
Track your health goals
See the status of your claims
Find a pharmacy in your area
Get support from a registered nurse
Connect with your care team if you take part in care management/care coordination
Download your Aetna Better Health app
Always on the go? No problem. The app lets you access all the benefits of your Member Portal anytime, anywhere. Check out health resources, send us questions and more. Just download the app from the Apple® App Store® or the Google Play™ store.
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