Health resources

You have coverage to protect you in case of serious medical issues. It pays for things like doctor visits, surgery and medication. But there are also services available to you that can help you stay healthy.

We're here to guide you. We’re here to motivate you. You have access to resources, libraries and tools. The services available to you may depend on your age and the state program covering you. Check your member handbook or call Member Services at:

  • 1-866-638-1232, TTY PA Relay 7-1-1 (Medical Assistance)
  • 1-800-822-2447, TTY 1-800-628-3323 (CHIP)

Tobacco Cessation Benefits and Resources

We are committed to helping our members become tobacco free. Below are some of the ways Aetna Better Health can help you become tobacco free.  There are other resources listed that can help too.

 Aetna Better Health covers:

  • Many smoking cessation medications at no cost to you (ask your health care provider)
  • Tobacco cessation counseling to help you quit
  • A Special Needs Unit (SNU) to help you find classes or counseling in your area.  Just call SNU at 1-855-346-9828 (PA Relay: 711)

 Other tobacco and smoking cessation resources:

Krames Online is an up-to-date patient education resource with more than 4,000 topics relating to health and medication. You can search for answers 24 hours a day. Krames Online gives you and your family the ability to find answers to most questions.

MedlinePlus is the National Institutes of Health's website for patients and their families and friends. Produced by the National Library of Medicine, it brings you information about diseases, conditions, and wellness issues in language you can understand. MedlinePlus offers reliable, up-to-date health information, anytime, anywhere, at no cost to you.

You can use MedlinePlus to learn about the latest treatments, look up information on a drug or supplement, find out the meanings of words or view medical videos or illustrations. You can also get links to the latest medical research on your topic or find out about clinical trials on a disease or condition.

Sometimes a visit to your doctor may not go as well as you’d like. Maybe you:

  • Forgot to ask an important question
  • Didn’t know the answer to all the questions your doctor asked, such as the names of the medicines you take
  • Found it hard to remember everything your provider told you to do

This happens to many people and there's something you can do. Ask Me 3®  is a program run by the National Patient Safety Foundation. The program gives you three questions to ask your provider during a health care visit. They are:

  • What is my main problem?
  • What do I need to do?
  • Why is it important for me to do this?

These three questions help prepare you for the visit. They'll also help you understand what your provider tells you. As a result, you can take better care of yourself and live a healthy lifestyle. For more information, visit www.npsf.org.

You can also check out our guide, I will ask my doctor. This guide will also help you prepare for your visit. You can print it out and take it with you so you remember what questions to ask. There's also space to write down your doctor's answers and other notes you may have.

Learn about fitness, food and nutrition, exercise, disease, and safety. Take a quiz, play a game. BAM is an interactive website with information on health, nutrition and safety for kids of all ages.

Check out United Way's Pennsylvania 211 to find community resources in your area. 

A new resource collection website, AID in PA, has recently launched. The site was created in partnership with the Department of Human Services Office of Developmental Programs, PA HCQUs, ASERT, and Temple University. The site provides resource collections designed specifically for the ID/A communities, their parents and caregivers, professionals and the communities across Pennsylvania. The site is home to a variety of topics. 

AID in PA began in response to the COVID-19 pandemic of 2020. ODP knew it was a time of particular need for the ID/DD/A communities of Pennsylvania. The original goal was to arm self-advocates and those who support them with the necessary information to navigate and cope with a global health crisis, but has since grown to offering guidance and support through a multitude of challenges facing the ID/DD/A communities such as healthy sexuality and trauma support and recovery.

Explore the resources available on the AID in PA site.

Use an enrollment code to get 24/7 virtual lactation support for free!

As a Philadelphia resident, you can now get the help you need during pregnancy and beyond, from the comfort and safety of home. The Philadelphia Department of Public Health has partnered with Pacify to provide critical access to our telehealth support to all new and expecting parents, at no cost to you.

Learn More